# Field Service Report — human-reviewed template

**DRAFT ONLY — NOT A TECHNICAL CERTIFICATION, CUSTOMER ACCEPTANCE, INVOICE, OR SAFETY CLEARANCE**

## Record identity
- Report version / unique report ID: [ ]
- Original work order / verified record link: [ ]
- Visit date and time zone: [ ]
- Technician / reviewer identifiers: [ ]
- Site code and asset identifier (avoid unnecessary personal data): [ ]

## Requested work and observed facts
- Customer's original reported issue (source link): [ ]
- On-site notes, retained verbatim in source: [ ]
- Observation / finding (source reference; distinguish observation from diagnosis): [ ]
- Scope of work confirmed / excluded (approved work order reference): [ ]
- Work actually performed (approved log reference): [ ]
- Parts and quantities: [NONE / items and verified stock-log references]
- Photo attachment IDs + captions, before/after stage + storage location: [NONE / IDs]
- Photo review completed by / time: [ ]

## Outcome and outstanding issues
- Recorded status: [COMPLETE / PARTIAL / OPEN] — *verify; never infer from prose*
- Work not completed / limitations: [NONE / factual details]
- Next step proposed in approved work record: [NONE / description]
- Follow-up owner: [NONE / verified role or person]
- **No automatic promise** of completion date, availability, safety, price, or repairs.

## Customer communication (not automatic acceptance)
- Acknowledgment state: [RECORDED / NOT_OBTAINED / NOT_REQUIRED]
- Exact acknowledgment meaning: [visit witnessed / discussion confirmed / other — specify]
- Signed or timestamped record link (if captured with valid process): [ ]
- If missing: [why; route to office]

## Two-stage review and handoff
- Technician — factual accuracy, parts, observations, attachments confirmed: [Reviewer / timestamp / source version]
- Coordinator — work order, unresolved items, customer communication and appropriate routing confirmed: [Reviewer / timestamp / source version]
- Exceptions / corrected fields and original evidence: [ ]
- Controlled finalized version & location, assigned by system of record: [ ]
- Release approved by authorized role: [ ]

**Rule:** Leave fields visibly missing. A note, photo reference, acknowledgment, or generated draft is not itself evidence of completed work or technical compliance.